Archive for January 16th, 2008

Sign-in queues are annoying

Wednesday, January 16th, 2008

I don’t understand why Blizzard hasn’t figured out a better way to do login in the years the service has been live. I’m logging in now (3:56 PM Pacific) and there is a line of 250 people trying to login and the estimated time is ~10 minutes. Seems like something they could improve.

Hmmm… maybe they need a PM lead to prioritize it? ;-)

For the sake of full disclosure

Wednesday, January 16th, 2008

I did pay the $19.99 and I love all the new apps and customizations on my iPod Touch. Still… if it goes to free in 30 days I’ll scream bloody murder (and then chuckle at the people who waited).

Yes, I’m predictable.

Seth’s post of Workaholics

Wednesday, January 16th, 2008

Well, I think it is pretty clear that Seth Godin’s blog now has a place of prominence in my blog reader. When his new post shows up I generally will read it before anything else, even my friend status updates from Facebook. ;-)

Anyway, today he has a post about Workaholics that struck a chord with me. Here is his post but you should go and check out his blog:

Workaholics

 

A workaholic lives on fear. It’s fear that drives him to show up all the time. The best defense, apparently, is a good attendance record.

A new class of jobs (and workers) is creating a different sort of worker, though. This is the person who works out of passion and curiosity, not fear.

The passionate worker doesn’t show up because she’s afraid of getting in trouble, she shows up because it’s a hobby that pays. The passionate worker is busy blogging on vacation… because posting that thought and seeing the feedback it generates is actually more fun than sitting on the beach for another hour. The passionate worker tweaks a site design after dinner because, hey, it’s a lot more fun than watching TV.

It was hard to imagine someone being passionate about mining coal or scrubbing dishes. But the new face of work, at least for some people, opens up the possibility that work is the thing (much of the time) that you’d most like to do. Designing jobs like that is obviously smart. Finding one is brilliant.

See, when I leave a job I try to find something that I want to change and fix it. The new people don’t know all my history and instead of treating it like starting at a new school and picking a new name for people to call me (”Hi, I’m Will.I.Am”) I try to use the fresh start to fix something. It is a easy time to change and start fresh. When I left CompUSA for FairMarket in 1998 I wanted to be better about my level of responsiveness. Working at CompUSA was not fulfilling but that shouldn’t impact my delivery to the customer so I opted to take that up a notch. Some people may think I took it to an extreme but I love being known for a high level of support. Also, tools like blackberries and email became much more a part of my life which enabled the change.

I’ll leave you with a tale from my final days at eBay. I gave ~10 weeks notice to help recruit and train my replacement. I loved my job and my extended team and wanted to leave them as well off as possible. I knew many people had the PM skills to manage the team and deliver the products but I wanted to find someone who had the potential to be passionate about the platform. It had been my life for 10 years and stay or go it will always be important to me. (Thanks to my VP for enabling the non-standard overlap so I could do that training.)

Anyway- almost every exec and HR rep I met with during my long march to the door ended up asking me the same question, “Are you sure you’re leaving? You seem really passionate for someone on the way out.” My response was similar in most cases and tempered in some but it went along the lines of, “instead of asking why I’m passionate about my job, why aren’t the people staying more passionate?”

Now, I’m not saying there aren’t passionate people there…this was mainly in response to people and a set of “issues” right at the end. In the context of those issues it was funny that anyone would ask me why I was leaving. Can’t really go deeper into that in a public blog but buy me a beer and I’m sure to share. ;-)